Hospitality · Online French lessons

Hospitality French, from someone who's worked the floor.

Whether you work the front desk, the floor, the bar, the spa or the kitchen, I teach the French you need on the job, with the right words and the right etiquette. I spent years on restaurant floors, behind bars, in kitchens and leading teams, in France and abroad.

Book my free trial lesson 25 minutes, no strings attached
Trained in a Michelin-starred kitchen Accor experience Native French speaker
Chloé De La Horra, professeure de langues, souriante sur un toit-terrasse
Chloé, former restaurant and events manager
What we work on

What really matters on the job

The vocabulary of your venue

A brasserie, a four-star hotel or a palace: the language isn't the same. We work on the words your venue actually uses.

Industry standards

I've worked at Accor, so I know the big hotel groups' standards from the inside, from welcoming guests to check-in.

The right register

You speak formally to guests and more casually with the team. Hospitality is a people business, and switching between the two makes all the difference.

Selling with finesse

To recommend a treatment, a wine or a room upgrade, we work on the phrases that get a yes, without being pushy.

Talking with your team

Briefings, rotas, covering shifts, back-of-house small talk: the French you need with colleagues, not just with guests.

Landing the job

I've hired staff in Syria and Portugal, so I know what recruiters look for. We prepare your CV and your interview.

Background

From a Michelin-starred kitchen to running teams

My careerMy studentsHover over a dot to find out more.

My students come from all over

Canada United States Ireland England Norway Sweden Estonia Germany Switzerland Austria Liberia Jordan Kuwait Dubai South Korea
Pricing

Pick your option

−10 € students Pay as you go

Single lesson

€3550 min

Student? €25 a lesson

  • One-to-one, by video call
  • Built around your role
  • A recap after the lesson
Book
2 lessons free

The Hospitality bundle

€350€420under €30 a lesson
  • Twelve 50-minute lessons
  • The vocabulary of your role and your venue
  • A recap after every lesson
  • Times that fit around your shifts

The goal: if you already have the basics, you'll be able to hold a conversation with your team and handle everyday situations at work.

Book my free trial lesson
For venues & schools

Team training

Custom quote
  • Hotels, restaurants, hospitality schools…
  • A programme built around your service standards
  • I can also come in and discuss your current protocols with your teams
Request a quote
Case studies

Three real cases

One role, one need, one tailored programme.

Switzerland · Front desk

Preparing for a front-desk internship with Accor

Six months of lessons before she left: welcoming guests, check-in and Accor's standards, which I know from the inside.

France · Spa

A beautician at a luxury hotel near Nice

The right words, the right protocols and the right way to recommend a treatment.

Syria · Recruitment

Landing a restaurant management job

CV rewriting and job interview preparation for candidates applying for restaurant management positions.

4.9/5average rating
965lessons taught
130+students
< 24 hresponse time

“I leave each lesson feeling more confident and knowledgeable.”

Omar ★★★★★

“She creates a comfortable space where even a beginner can feel like they are able to talk in French.”

Fatmah ★★★★★

“I’ve gained a lot more confidence speaking French in work environments thanks to her.”

Niki ★★★★★

“I feel as though my French has massively improved since starting our lessons.”

Joe ★★★★★

“She also practices specific dialogues with me for my work at the hotel.”

Yvonne ★★★★★

“You feel at ease from the very first day.”

Eric ★★★★★

“I love that we laugh, learn, and speak French naturally.”

Valentin ★★★★★

“Excellent preparation before the lesson!”

Jade ★★★★★

“Not only have I become more confident in speaking, but I can now understand French audio almost fluently.”

Anastasia ★★★★★

“She has a rare ability to teach a ‘living-language’.”

Algirdas ★★★★★

“Has made learning French incredibly fun and interesting for a native English speaker.”

Jay Won ★★★★★

“She is very good at identifying particular areas I need to work on.”

Joe ★★★★★

“Great at pronouncing slow for non-natives to understand.”

Lydia ★★★★★

“I can already notice a lot of progression in comparison to when I started.”

Kevin ★★★★★

“The explanation was clear and brilliant.”

Tetiana ★★★★★

“She is so friendly and caters to my learning needs, HIGHLY RECOMMENDED”

Rosa ★★★★★

Excerpts from public reviews. Read them in full on Preply.

FAQ

Questions I often get asked

How many lessons do I need to handle a check-in in French?

Count on the 12-lesson bundle. We'll fine-tune the pace together during your trial lesson.

Can lessons fit around my shifts?

Yes: Monday to Friday, 9 am to 9 pm Paris time, including early mornings and the break between services.

How do lessons work?

On Google Meet, with a shared whiteboard on Miro (free, to install before your first lesson). You'll get a calendar invite and the Miro link by email.

What if I need to cancel?

Rescheduling is free with at least 24 hours' notice. With less than 24 hours' notice, the lesson is charged in full, except in cases of force majeure. The trial lesson is always free.

How do I pay?

By Revolut or Wero, on the day of the lesson.

What happens in the trial lesson?

I explain how lessons work and tell you what I've understood about your level and what the next steps are. Then we get straight into it.

How can I keep improving between lessons?

Five minutes a day, out loud. Talk to yourself in French while driving or in the shower: that's my best piece of advice. I also set personalised homework and recommend podcasts and accounts to follow.

Contact

Let's talk.

Leave your name and WhatsApp number, and I'll get back to you within 24 hours to set up your free 25-minute trial lesson.

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